RoboRobo Payroll
Business Division
At RoboRobo Payroll, we are revolutionizing payroll processing and related tasks—which have long been supported by “people”—through the power of software technology. As Japan’s largest provider of payroll processing and labor consulting services, we demonstrate “non-labor-intensive” and “high-productivity outsourcing.”
: Turning the Non-IT BPO Market into a Business Opportunity to Support Corporate Economic Activities
In Japan, where labor shortages are expected to become increasingly severe, we believe that in-house processing will eventually reach its limits, leading to growing demand for payroll outsourcing services.
Human Resources Outsourcing (Payroll Processing) Market
Labor and Social Security Consultant Market
However, existing BPO providers are labor-intensive
Despite the booming BPO market, there is a lack of capacity to accommodate the demand.
*Payroll Outsourcing Market
Prepared by our company based on Yano Research Institute Ltd.’s “2024 Survey Report on Outsourcing of Human Resources and General Affairs Operations”
*Market for Certified Social Insurance and Labor Consultants
Market size for professional services (apparent) = Based on sales (revenue) figures by detailed industry classification from the Ministry of Internal Affairs and Communications and the Ministry of Economy, Trade and Industry’s “Economic Census—Activity Survey” (Reiwa 3 [2021]). Approximately 171.4 billion yen in 2021.
While the industry faces a wide range of challenges, many of them stem from operational structures that are highly personalized and reliant on individual staff members, making it difficult to standardize operations and improve productivity.
In addition, the burden of responding to regulatory changes and increasingly complex operations is growing, and we are also facing the societal challenge of labor shortages.
Industry Challenges
Human
Operational Structure
Because the work is highly dependent on individual skills and has become labor-intensive, it is difficult to grow the business.
The Limits of Relying on Others
Verification and inspection processes have become more complex, increasing the operational workload on staff.
Increasing Demands for Expertise
While a large portion of the work consists of routine tasks, the ability to respond to market changes and specific personnel-related issues is also required.
Thing
There is no single optimal solution for the service
With a proliferation of services—including related SaaS offerings—industry standardization has not progressed, making service quality prone to depending on individual staff members.
Money
Low-price structure
The unit price for payroll processing services is fixed at a low level, resulting in a revenue structure that cannot fully cover labor costs.
Information
Non-Standardization of Knowledge
Business procedures and decision-making criteria are kept internal to each company, and there is no established body of knowledge that can be referenced across the industry.
External Environment
Ongoing Compliance with Legislative Changes
In addition to frequent revisions to labor laws, tax systems, and social insurance programs, the ongoing burden of complying with restrictions under the Certified Social Insurance and Labor Consultant Act and other regulations is significant.
Difficulty in Recruiting Specialized Talent
Due to the shrinking working-age population, it is difficult to secure personnel with the practical skills needed to handle payroll and labor management.
: Payroll Processing Services You Can Trust
RoboRobo Payroll is an “all-in-one” payroll processing system and payroll BPO solution.
It is a reliable, secure, and affordable payroll outsourcing service.
Payroll
- Attendance Check
- Initial Check
- Automatic Extraction of Month-over-Month Data
Automation Using Robots
Service Features
Non-labor-intensive
We use digital technologies (RPA/AI) to automate business processes. This serves as the foundation for establishing a new vision for careers.
High Productivity
We enable high-quality, high-speed processing and support the shift toward tasks that are less dependent on individual skills and offer higher wages.
High Value-Added
Accelerate data-driven business decision-making without relying on individual knowledge or experience.
Through digital transformation and standardization,
we deliver high-quality payroll operations
.
Existing BPO
Digital BPO
Payroll
Workflow Organization
Existing BPO
Hiding
Take over customer operations as-is
Non-standardization
Take over customer operations as-is
Non-automation
Acceptance Based on the Assumption of Labor-Intensive Operations
Digital BPO
Payroll
Visualization
Process Inventory / Design
Standardization
Providing Best Practices
Automation
Standard RPA/AI Offerings
Quality of Personnel
Existing BPO
Introduction
Take over customer operations as-is
Operation
Administrative staff who follow the manual
Digital BPO
Payroll
Implementation Pro
Business Process Reorganization / Data Preparation / System Configuration
Investment Pro
Payroll Pro * Human Resources Training and Development
Support for Professional Services
Supporting Productivity Improvements in Labor and Social Security Consultant Practices
Service Quality
Existing BPO
Non-Standardization of Quality
Variations in checks performed by staff members
Digital BPO
Payroll
Standardization of Quality
RPA Initial Review and Rapid Response
Costs
Existing BPO
Early
2–3 months’ worth of operations
Operation
1,000–2,000 yen per person per month
*Agency services only
Digital BPO
Payroll
Early
0 yen
Operation
1,000 yen per person per month
*Agency services + system
