Automation
Business Division
The Automation Business Division not only automates routine tasks but also helps optimize entire business processes by leveraging AI, LLM, BPMS, and other technologies.
Through hyper-automation, we leverage data generated by business operations to drive continuous operational improvement and corporate digital transformation.
We go beyond simply improving operational efficiency to create new value.
A market in which
is positioned as one of the global market leaders in the ”
” sector
Looking ahead to 2030, the hyper-automation market is projected to continue expanding not only in Japan but worldwide, and we have identified it as a key focus area for our company.
Global
Japan
Growth Rate
(CAGR for 2022–2030)
16. 5%
For global market size figures, refer to the Grand View Research report titled “
: Hyperautomation Market Size, Share & Trends Analysis Report.”
Partly due to a temporary trend, companies are adopting technologies such as RPA; however, document-based tasks—which involve numerous exceptions and changes—have become dependent on specific individuals, resulting in increased manual work, downtime, and compliance costs.
In addition, many of our clients are facing challenges such as unstable operations due to the proliferation of RPA systems and the resulting maintenance burden, as well as the failure of automation benefits to extend across the entire company.
Industry Challenges
Human
Human Factors
Anxiety about technology and change, and differences in motivation to learn and skill levels.
Organizational and Cultural Factors
Lack of cross-departmental collaboration, reliance on individual expertise, and a culture resistant to change.
Lack of Management Involvement
Without top-down leadership, the project isn’t moving forward.
Thing
Technical and Operational Factors
Quality issues, legacy systems, and difficulties in selecting tools.
Money
Cost Factors
The size of the initial investment and the uncertainty regarding the return on investment.
Information
Misunderstandings Regarding the Definitions and Purposes of AI and DX
They mistakenly equate “automation” with “digital transformation (DX),” resulting in a lack of strategic perspective.
External Environment
Legal and Ethical Issues
Concerns regarding privacy protection and accountability.
From “Automation of Routine Tasks” to
“Business Automation”
For customers pursuing automation, we focus on business processes rather than tools alone, and we work closely with them to provide proposals tailored to the specific nature and scope of the automation they seek.
Automation Using Custom Systems
to create an automated workflow
are automated
Human intervention in emergencies
No human intervention required
This is an area covered by RPA services on the market
, and it is an area where challenges remain.
, provided by our company, in the hyper-automation domain
We propose automation that focuses on business processes—
—rather than just the tools themselves.
Service Features
Data Democratization
Converting Tacit Knowledge from the Field into Data
Structuring Person-Specific Information
Integrating Scattered Data
Improving the Quality of Decision-Making
Real-time Situation Awareness
Data-Driven Decision Making
Process Visualization
Automating Actions
Execution of Tasks Based on Decisions
Process Automation
Rapid Response to Exceptions
Through the initiatives described above, we go beyond mere automation to seamlessly connect people, data, and systems, thereby driving digital transformation across the entire organization.
Toward the Optimization of the Entire Business Process
RPA
Hyper-Automation
Technical Features
RPA
Focus on Low-Code and No-Code
Hyper-Automation
: Advanced Automation Through AI and Data Utilization
Applied Technologies
RPA
RPA Only
Hyper-Automation
, such as RPA, AI, ML, and BPMS
Operational Optimization
RPA
Partial Operational Efficiency Improvements
Hyper-Automation
Continuous optimization of operations across the entire organization
Scope of Human Interaction
RPA
Many
The scope of automation is limited; much of the work is done by people.
Automation of a Single Task (Local Optimization)
Hyper-Automation
Minimize
Minimize the scope of tasks requiring human intervention
Automation of All Business Operations (Overall Optimization)
Scope of Automation
RPA
Department A
Department B
Local Optimum
Hyper-Automation
Department A
Department B
Global Optimization
